Sunday, September 24, 2017

Toronto Star: Toronto Public Library to offer staff naloxone training for overdoses in branches The move is part of the city’s response to the opioid crisis

The move is part of the city’s response to the opioid crisis. 

A naloxone anti-overdose kit is shown in Vancouver in Feb. 12017.

As part of the city’s response to the opioid crisis, the Toronto Public Library will provide staff with life-saving naloxone to administer when overdoses happen at branches.

Public safety and health officials have already been providing mandatory first-aid training to all library staff, with basic information on recognizing overdoses and what to do. But as the crisis keeps getting worse, the library is encouraging willing staff to provide the medication, which reverses overdose symptoms.

“As a public space, we want to offer a safe and welcoming environment to everyone,” said Pam Ryan, director of service development and innovation at the library. “We have to be responsive to our community needs, and the opioid crisis is an urgent issue that’s affecting so many people in Toronto. We can’t just look away.”

A report on the agenda for next week’s public library board meeting shows there are already arrangements to acquire naloxone kits through the city at a cost of $145 per pack. They’d only be purchased as needed and distributed to qualified staff after they volunteer to complete the training. The library is also buying personal protective equipment for staff.

The opioid crisis has seen a sharp increase in Toronto. Between 2004 and 2015, overdose deaths increased by 73 per cent, according to Toronto Public Health. The city is currently running a temporary safe-injection site, which will be replaced by three permanent.

Ryan said the library responds to customer health emergencies on a regular basis, and suspected overdoses have been reported across the library system.

“The first step is always to call 911, but if we have staff who are trained on the administration of naloxone, then they can proceed to that step,” she said.

Source: Toronto Star

Saturday, September 23, 2017

The Messenger Gazette: 2 Librarians Pick the 15 Best Books for Business Professionals

September 15, 2017

Are you in need of innovation, inspiration, or organizational tactics for taking your business to the next level? Then look no further than your local Somerset County book providers - your Library and your neighborhood Barnes & Noble.

On Oct. 17 from 6-8:30 p.m. at the Barnes & Noble located at 319 US-202 in Bridgewater,
Somerset County librarians Manny Miracle and Cathy DeBerry will be discussing the 15 best (and newest) books for business professionals.

"Books written by titans in their industry provide valuable insights about succeeding in the face of daunting challenges and finding opportunity in the most unlikely places," said Manny Miracle, adult services librarian at SCLSNJ's Mary Jacobs Memorial Library branch. "Quality information offers professionals a competitive advantage by sparking new ideas and providing cutting edge practices that benefit both client and provider."

  1. Payoff: The Hidden Logic That Shapes Our Motivations  by Dan Ariely
  2. Hug Your Haters: How to Embrace Complaints and Keep Your Customers by Jay Baer
  3. Barking Up the Wrong Tree: The Surprising Science Behind Why Everything You Know 
  4. About Success Is (Mostly) Wrong by Eric Barker (also available as an eResource)
  5. Pivot: The Only Move That Matters Is Your Next One" by Jenny Blake 
  6. Grit: The Power of Passion and Perseverance by Angela Duckworth (also available as an eResource)
  7. Tools of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers" by Timothy Ferriss (also available as an eResource)
  8. Originals: How Non-Conformists Move the World by Adam Grant and Sheryl Sandberg
  9. All in: 101 Real Life Business Lessons for Emerging Entrepreneurs by Bill Green
  10. The Entrepreneur's Playbook: More Than 100 Proven Strategies, Tips, and Techniques to Build a Radically Successful Business by Leonard C. Green and Paul B. Brown
  11. The Lost Art of Closing: Winning the Ten Commitments That Drives Sales by Anthony Iannarino
  12. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp, John Zeratsky, and Braden Kowitz
  13. Boss Bitch: A Simple 12-Step Plan to Take Charge of Your Career by Nicole Lapin
  14. Everybody Lies: Big Data, New Data, and What the Internet Can Tell Us About Who We Really Are by Seth Stephens-Davidowitz (also available as an eResource)
  15. Fortune Makers: The Leaders Creating China's Great Global Companies by Michael Useem, Harbir Singh, Neng Liang, and Peter Cappelli

Friday, September 22, 2017 Ottawa Public Library changes porn policy following controversy

Change follows public outcry after CBC News story, councillor says

By Matthew Kupfer
September 20, 2017

A man surfs an internet sex site in Brussels. The Ottawa Public Library has made some changes to its network access policy after a woman discovered people were being allowed to watch pornography on library computers in public. (Virginia Mayo/Associated Press)

The Ottawa Public Library will be stricter with people who openly display explicit content such as pornography on its computers, following public complaints it wasn't doing enough to protect patrons from seeing offensive material.

Library staff will ask people to shut down or turn off material that leads to a complaint, whether it's explicitly violent, overtly sexual or contains threatening language, a spokesperson for the library said Tuesday.

The current policy only has staff direct offending patrons to a more discreet area.

The public outcry followed a story published by CBC News about an Ottawa mother who said her two daughters saw a man watching explicit pornography at a public library branch.

Ottawa library patrons allowed to surf porn, mom discovers
Jennifer St. Pierre said it happened in a high-traffic area of the Greenboro Ottawa Public Library (OPL) branch in late July.

She was later told by the library that anyone can access online pornography in their libraries if the material they're viewing is legal and they're over 18, she said.

Modelled on other libraries

Coun. Tim Tierney, chair of the library board, said there was a significant public reaction to St. Pierre's story.

OPL board chair Tim Tierney said he directed the library to review its policy around people displaying explicit material on library computers. (CBC)
"I've asked the CEO of the library to look into this, look into making changes similar to Vancouver, Hamilton, Gatineau, Aurora, Calgary," Tierney told CBC News Tuesday.

The policy is aimed at balancing library's mandate to promote the right to access information and its function as a public space, according to a statement from the library.

No filtering, monitoring

OPL spokesperson Anna Basile said the library is changing its network access policy to include the phrase "refrain from displaying content that may be offensive to others in a public setting."

This is in addition to asking patrons to "respect the sensibilities of others," as per the old policy.

Enforcement will be based on complaints from patrons and reviewed by staff who can then address individuals who may be viewing offensive material, Basile said.

"We will not monitor."

There will be no additional filters or firewalls blocking pornographic content, she said, though the library will continue to filter child pornography and some other sites based on security.

"Filters and blocking aren't proven to be effective," Basile said, adding they are only as effective as reports of offensive content.

'It's not really a solution'

St. Pierre said Tuesday she was happy her story led to changes, but the policy doesn't go far enough. Without a firewall, children and library staff can still be exposed to offensive material.

"It's just now going to be a matter of who's going to come across and see it," she said. "It's not really a solution to a problem because you're still going to have a child seeing something that is confusing and scary to them. It's just not right."

Jennifer St. Pierre
Jennifer St. Pierre said she's happy the library has changed its policy about watching porn and other offensive material in public, but that the changes don't go far enough. (CBC News)

OPL should be doing more to address the rights of children to have a safe, welcoming environment and perhaps consider some kind of designated space where people can watch adult material, St. Pierre said.

"They talk about so much rights for people to watch porn; what about the children's rights to not have to see that?" she said.

She also said she doesn't understand how a firewall wouldn't be effective since the government and other workplaces use them.


Global News: ‘I was in shock’: Ottawa mom sparks debate over pornography in libraries

By Monique Scotti
September 13, 2017

An Ottawa mom was shocked to learn her daughter caught someone watching porn in plain view in a public library - but she was even more shocked to learn the library allows it. Vassy Kapelos reports.

An Ottawa mother says she wants public libraries across Canada to consider setting up an adults-only computer section after her two daughters were exposed to hard-core pornography at their local branch this summer.

The incident, first reported by CBC News, occurred in July as the family was visiting Ottawa’s Greenboro library.

Jennifer St. Pierre had brought her daughters, 11 and 13, to the facility to pick out some reading material when one of them reported that she’d seen a man watching something “inappropriate” on a nearby computer.

“I was standing at the shelf behind him, and I could see that he was on a porn site … so I just quickly went to the library desk and let the lady know and we left right away,” St. Pierre said.
“I was in shock. I couldn’t believe that that’s what he was watching.”
She was even more disturbed to learn that the Ottawa Public Library’s official position was that the man (who was over 18) was within his rights to access legal pornography on the computer system — even though he was in a high-traffic area.

“I think there should be firewalls in place, or at the very least there should be somewhere, an alcove,” said St. Pierre. “My 13-year-old’s books are put in an alcove off to the side where she goes to look, but this guy is sitting on the main floor.”


The St. Pierre family’s experience has prompted broader questions surrounding which side should win out when there’s a conflict between individual freedoms and the safety and comfort of others in public spaces.

According to the library’s chief executive officer, Danielle McDonald, the library does, in fact, have filters in place on its wi-fi and wired computer systems that target illegal material like child pornography.
“However, we are not in the business of censorship,” McDonald confirmed in an emailed statement.
“The (Ottawa Public Library) aims to strike a balance between customer privacy, intellectual freedom, and the safety and security of our spaces, but there are times when it can be challenging … We recognize that there are varying points of view on this matter, and that not everyone will agree with the position of the OPL. It is, however, a fundamental tenant of a public library to uphold access to information without censorship.”

The number of incidents of users accessing what could be considered “inappropriate” material (legal porn, graphic violence, etc.) fell from 15 in 2015 to three so far in 2017, she added.

Similar policies in Halifax, Toronto

Libraries across Canada have various policies in place when it comes to porn being accessed via their computers. Toronto and Halifax, for instance, follow Ottawa’s lead and do not censor online content unless the computer terminal is specifically designated for children.
“There is no perfect filter that would filter only illegal material,” noted Michelle Leung of the Toronto Public Library.
“For example, a pornography filter might block critical information about breast cancer.”

Most libraries do, however, enforce a blanket rule that forbids behaviour which could be deemed “disruptive” or “unsafe,” or actions that affect the enjoyment of the library in a general sense.

That could easily be applied to publicly viewing porn, in which case staff can intervene and ask the user to stop what they’re doing. For the most part, said Leung, people will comply.

In Halifax, library staff similarly reserve the right to end Internet sessions when “inappropriate” material is displayed.

“It is relatively rare that we receive complaints,” said Halifax Regional Library spokesperson Kasia Morrison, adding that staff regularly roam through the library spaces and handle situations as they arise.

Criminal behaviour

The Criminal Code applies inside a library just as it does anywhere else, so accessing or distributing child pornography or obscene materials (as defined by law) can be immediately reported to the police by library staff.

The Criminal Code also includes provisions that target public indecency or public mischief, explained criminal lawyer Michael Spratt, which could potentially be used to crack down on users who access pornography in public areas, particularly those frequented by children.
“I think that we can all agree that it’s not right to expose children, especially in a place of learning, to things that are indecent or graphic or not appropriate,” he said.
But, Spratt cautioned, it’s also important to consider freedom of speech and access to information issues. Rushing to lay charges may not be the most effective approach in every situation.

“This is not a black and white area; As much of the law is, it’s a grey area,” he said. “The Criminal Code is a very poor and blunt tool to bring about social change or enact social policy.”

For her part, St. Pierre said she has an open and honest dialogue with her daughters about sexuality, but “they were seeing things that they never would have heard of” that day in the library.

She wants other parents to be aware of the possibility, however slim, that they could find themselves in a similar situation.

“Be prepared to talk about it, because it can happen.”

Source: Global News

Thursday, September 21, 2017 Fatal library shooting in New Mexico prompts Sault to develop library lockdown procedures

School boards have had lockdown policies for years. But libraries and other public institutions are less prepared for armed intruders, hostage takers or environmental threats

By David Helwig
September 18, 2017

Following a shooting rampage last month that killed two and wounded four at a public library in Clovis, New Mexico, Sault Ste. Marie Public Library is moving to develop a lockdown procedure.

School boards have had lockdown policies for years, but other public institutions have been slower to adopt them.

The City of Sault Ste. Marie doesn't have a lockdown procedure in place for its administrative buildings and public facilities, members of the Sault Ste. Marie Public Library board were told Monday night.

A lockdown involves having people in a building take refuge in a secure location when it's considered unsafe to evacuate.

"While physical threats are normally attributed to an armed intruder or hostage-taker, this however does not have to be the case," says a draft policy being reviewed for Sault libraries.

"Physical threats may come in the form of any individual or group of individuals, with or without any type of weapon, having the intent to cause injury."

"Physical threats may be a result of workplace violence, domestic violence, protest, demonstration, a criminal act occuring near a facility, a law enforcement attempted apprehension near the facility, etc."

There are three kinds of lockdowns:

  • shelter-in-place, used when an environmental threat (usually air contamination) is present outside. All windows and doors are closed. Exterior doors are locked. All heating, air conditioning and ventilation systems are turned off. Radio and/or television stations are monitored and occupants remain in place until authorities signal it's safe to leave
  • partial lockdown responding to serious physical or environmental threats in the neighbourhood. Entrance doors are secured, room lights are turned off, blinds and drapes are closed and occupants are cautioned to keep away from windows
  • full lockdown responding to a physical threat that's already inside the building. Individuals outside the building are taken away to a pre-arranged evacuation point. Inside, building occupants are given instructions including turning off mobile devices and making as little noise as possible.

"Lockdown practices and procedures must never interfere with the occupants' abilities to evacuate promptly should the cicrcumstances warrant it," the draft procedure states.

A lockdown procedure being prepared for local libraries will outline:

  • who may declare an emergency lockdown
  • distribution of notification alerts via public address system, public internet and staff computers and staff telephones. The public address system at the downtown Centennial Library doesn't reach all parts of the building
  • how families and the broader community will be informed of the lockdown
  • staff training in conflict resolution
  • plans for regular lockdown training sessions for all staff

The new lockdown procedure is expected to increase the number of library staff receiving first aid training beyond the minimum required by provincial health and safety regulations.

Under an initial draft being considered by the Sault Ste. Marie Public Library board, 911 callers would be asked to provide the following information:

  • your specific location
  • number of people with you
  • number and type of injuries of the people with you
  • identity of the assailant if known
  • description of assailant
  • type and number of weapons seen
  • number of assailants if known
  • any unusual or threatening noises you hear

The library board is expected to further review its draft lockdown procedure at its next meeting in October.


Tuesday, September 19, 2017

Search Engine Journal: Use Google to Find E-Books At Your Local Libraries

By Matt Southern
September 18, 2017

Google has introduced a new feature that allows users to find e-books in stock at their local libraries.

After searching for the title of a book and loading the knowledge graph card, there will be a new option under the “Get Book” tab.

If the e-book version of the title you’re looking for is available to borrow from a local library, you will see it displayed underneath ‘libraries near you.’

After tapping on the name of the library where you want to borrow the book, you can choose to borrow it, sample it, or add it to your wish list.

With that in mind, it’s interesting to think Google has now created a way for people to use library services without ever having to leave its search engine.

Perhaps those who have moved their reading over to electronic mediums will rediscover what libraries have to offer, thanks to Google.

As with most new features lately, this appears to be only available on in mobile search.

Source: Search Engine Journal

Friday, August 25, 2017

Global News: Thousands of items taken from Edmonton Public Library in past 3 years

By Julia Wong
August 19, 2017

Stolen items from Edmonton Public Library Data obtained by Global News shows that thousands of items have gone missing over the last few years from the library. Julia Wong breaks down the numbers.

More than 3,000 items have gone missing from the Edmonton Public Library (EPL) system from 2014 to 2017, according to data obtained by Global News.

A list of the missing items, which EPL marks as “stolen,” shows that the majority of items lost by the library are movies.

“It’s not surprising,” said Sharon Day, director of EPL branch services and collections.
“Blu-rays, DVDs, music, video games are our highest turnover collections. That means it got the most use per item, goes out the most times.”
The data analyzed by Global News shows the items missing include 2,166 movies, 574 CDs, 494 books or magazines and 34 video games or pedometers.
Day said video games and movies are some of the most expensive materials that the library purchases and said it is “disappointing” when they go missing.

However, she is satisfied with the bigger picture — the entire library collection is more than 1.1 million items, meaning the “stolen” items make up a small fraction of that.
“The amount that we’re at – we’re comfortable with. We know it’s a reasonable level and it’s something to be expected in all libraries, really,” Day said.
  “It’s really a part of doing our business. We know, just like any retail establishment, that there’s going to be some items that are going to go missing when you are dealing with a collection that’s so large,” she said.

Tonia Hunyh/Global News
EPL user Margaret McKenzie said in that past, she ran into situations where she could not find an item that needed to be returned.

“It’s when you’re busy, you’re working, sometimes you can’t find the books or you can’t keep track of all the books all members of the family have at the library. Sometimes they do get missed,” she said.

McKenzie said incentives like fines or the potential for her card to be locked encouraged her to keep better track of her books.

“Sometimes you do find them, sometimes you don’t,” she said.
“It’s very frustrating, very frustrating. But as the mom who is the one who keeps the finger on these things, it just gives you a little bit of a push to say, ‘Look, I’ve got to keep a closer eye on these things.’”

Now that her children have moved out of the house, McKenzie said it is easier for her to keep track of her library items.

The library takes some measures to prevent items from being taken, including security tags on items, security gates at entrances and a tracking system that alerts EPL when an item is not returned. The user is contacted and reminded about the missing item; if it is not returned, the user is then charged for the replacement.

“Not all material that we charge customers for is paid for. Sometimes material comes back. Some of it is the customer just never does come back so we do end up absorbing the cost in those cases,” Day said.
She said the library collection is “fluid” and inventory is done every year to “weed” the items and ensure they are popular and relevant. Missing items are held to the same standard – Day said that if a missing item is no longer relevant or popular, it is not replaced.

So far in 2017, 1,004 items have been marked as “stolen” with a total cost of $27,530 to the library system. The number of items stolen and cost of those items have remained relatively stable over the last three years.

The cost to replace the entire EPL collection is more than $50 million. Day said the bigger issue, for her, is not the cost to replace the missing items but rather the impact the missing items have on library users.
“The bigger cost, I guess if you can call it that – sometimes the item is very popular and it goes missing. That means the next customer who had a hold on it in line has to wait longer because they won’t see it as fast as we would have liked for them,” she said.
Interesting facts:
  • The most popular item taken from EPL is the movie Buffy the Vampire Slayer. Four of those DVDs have been marked as “stolen.”
  • The second-most popular item is the movie I am Number Four. Three of the DVDs have been marked as “stolen.”
  • Six pedometers have gone missing from EPL. Each unit costs $20.
  • The most expensiv item taken from EPL is a non-fiction book called Encyclopedia of corrosion technology. It cost $467.30.
  • The most popular type of book to go missing is non-fiction (95) with teen graphic novels a close second (60).

© 2017 Global News, a division of Corus Entertainment Inc.