Friday, May 14, 2010

Bring in the bouncers! Library forced to hire doormen to stop staff being threatened

by: Andrew Levy
For most of us, it is a welcome refuge where silence is still golden.

But one library has had to hire bouncers after young thugs tore through the premises, 'terrorising and tormenting' two female staff and intimidating visitors.

Security staff were also needed to deal with groups drinking near the entrance of the premises.

Hundreds of pounds have been spent on bouncers in black jackets with high-visibility armbands to watch over the town library in King's Lynn, Norfolk.

Derrick Murphy, the county councillor responsible for cultural services, said: 'It was very intimidating for staff. The police were not doing anything about it.

'Children go into the library and they run around and make a lot of noise. They were engaging in antisocial behaviour. Children were running around, shouting and screaming.

'This was not "children being children". This was anti-social behaviour as laid out in law.

'The vast majority of people going into the library act perfectly normal but unfortunately there was a small minority that were not.

'We have a duty of care and responsibility to our staff to provide a safe and secure environment.'

The 105-year-old library was opened and funded by Andrew Carnegie, the Scottish-born industrialist and philanthropist who emigrated to the U.S. as a child.

But it has recently become a focal point for troublemakers. As a result, bouncers were drafted to safeguard people visiting or working in the library when it stayed open late three times a week.

The council spent £13.25 an hour on a security guard to patrol the library for three hours until 8pm on Mondays, Wednesday and Fridays.

The cover was provided by Norwich-based firm EventGuard, which normally handles security at nightclubs and football matches.

Local resident George Chappell, 67, who visits the library daily, said: 'Some of the kids got a bit unruly. The security guards provided a warning hand. I don't know whether it was used as prevention rather than cure.'

Kevin Smith, a retail assistant in a nearby cycle shop, added the mayhem would have put off visitors.

'You're not going to go if you have got trouble and need security guards outside,' he said.

A Norfolk police spokesman said: 'A community support officer has been designated a patrol by the library and moved on a number of people drinking in the area.'

Fallowfield library in Manchester had to employ bouncers four years ago after visitors were attacked by youths throwing stones and eggs and more than 50 windows were smashed.

Speaking at the time, local residents' association chairman Mary Keeley said of the security staff: 'It's depressing but necessary sign of the times.'

Local councillor Jean-Paul Wilkins added: 'What have we come to when security men are on the doors of a public resource like this?'

Six years ago Birmingham City Council advertised for staff to help them crack down on noise, eating and drinking at Sutton Coldfield library.

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